Auto Insurance Terms

June 19, 2012

When it comes to shopping for auto insurance or dealing with a claim, there are a lot of terms used that may leave you feeling a little confused and overwhelmed. Understanding the basic terms used in the insurance industry is the first step in shopping around for and purchasing the right car insurance policy. As well, by being familiar with the insurance language, you will be able to navigate through the claims process with ease.

Auto Insurance Coverage Terms

When it comes to your auto coverage you will run into a lot of terms that describe the various parts of a policy. Knowing what they mean is vital to selecting the right coverage for your needs.

  • Third-party Liability. This refers to the coverage provided by the insurance company to pay out liability claims against you. Liability, as the word implies, pays for damages for which you are found liable. This includes property damage and injuries caused by your actions. All drivers are required by law to carry a minimum amount of $200,000 for third-party liability.
  • Collision and Comprehensive. These two terms describe the most common optional coverage choices on an auto insurance policy. Collision coverage provides coverage to repair the damage to your vehicle in a situation where you are found to be at fault or your vehicle is damaged by an unidentified vehicle, in a case of a hit & run incident. Comprehensive coverage provides for repairs to your vehicle that are caused by something other than a collision – theft, vandalism, weather or other possible causes.
  • Deductible. The deductible is the amount for which you will be responsible in the event of a claim. If you make a claim against your comprehensive or collision coverage, you will pay a portion of the damages out of pocket. The amount of your deductible can have a big impact on your car insurance rates. Generally speaking, a higher deductible may carry a lower premium because you are taking on a larger portion of the responsibility in a claim situation.
  • Optional Coverage. Optional coverage is a term that refers to any coverage on your policy that you are not required by law to carry. For example, collision and comprehensive are both optional coverage choices. Other coverage that falls into this category includes wavier of depreciation (providing replacement value for a brand new car), rental car coverage, roadside assistance and accident forgiveness.

Claims Process Terms

Going through an auto insurance claim can be confusing and stressful. In addition, it may be even more stressful if you can’t understand some of the terms being used by the insurance adjuster. Clear up the confusion with a basic understanding of these common terms.

  • Total Loss. Also known as a write-off, a total loss is what happens when the cost to repair the damage to your vehicle is higher than the value of the vehicle. The insurance company determines that it is not financially worth doing the repairs and declares the vehicle a total loss. Once this happens, you will receive a payment for the determined value of the vehicle. The insurance company takes ownership of the vehicle itself.
  • Fault. This is a complex term, although simple on the surface. Fault basically means who was responsible for the accident occurring. Insurance adjusters determine this by gathering all available information on the accident including police reports and witness reports and then deciding whose actions caused the accident. Even in a no-fault insurance province, someone will be found at-fault in every accident; however, based on the circumstances of the accident, there may be more than one driver found negligent and each insurance company may become involved to determine a degree of responsibility for each driver involved in the accident. If there is a dispute, court action may be required.
  • Accident Forgiveness. You may see this term when you are buying your policy, but it will come into play during the claims process. When you are found at fault in an accident, you can avoid a surcharge on your policy if this is your first accident and you have this optional coverage on your policy.

General Insurance Terms

There are a few common terms you will come across when dealing with your auto insurance that are useful to know. These define the terms of your policy as well as how it covers you.

  • Policy Limits. This term describes the amount of coverage that is available for any particular type of claim. Your limits are the maximum amount that the insurance company will pay out in any situation.
  • Endorsement. This is something that is added to the standard terms of a policy in order to provide extra or specific coverage. You might add an endorsement to your auto insurance policy to cover expensive rims or other equipment.
  • Agent and Broker. These are two different types of people who can help you to obtain auto insurance coverage. An agent generally works for only one insurance company, while a broker represents several.
  • No-fault Insurance. This term refers to the method of claims settlement used in certain provinces wherein no matter who is at fault in an accident; each insured has their claim paid by their own insurance company. It does not mean fault will not be determined in the case of an accident, only that fault does not decide which company pays the claim.

Even if you are familiar with some insurance terms, but unclear on the specifics, it is always a good idea to ask your agent, broker, or customer service representative for an explanation on what an insurance term means. By knowing the language of the insurance industry, you can be confident that you are selecting the right policy for your needs.


hi..i have question about thirty party liability coverage and total loss. i have thirty party liability coverage only ..and if someone else hit may car than his insurance company have to pay for it. My question if if they found my car is total loss after diagnosis and the that insurance company paying me the the value of car ..but if whatever they paying me if i am not satisfy with that value ..and because i can’t afford other car and wheat they are paying me i can’t get the similar car..
Do i have right to refuse what they offering and ask them to repair my car ? is it possible ..because I spent almost 6k for my car..but if they paying me 2k..obviously its not worth and can’t get other similar car..can i strongly requesting them to fix my car?

Can you please help me and reply me asap..what is your suggestions?

sam says:

Hello Sam,

Thank you for your question. Here is an article from which may answer your questions.

Thank you.

nhajicosti says: